Evolved…Engaging People, Enhancing Success: Surrendering Our Leadership Myths and Rituals (George J. Garrett; Theresa M. Zimmermann, 2014)

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  • Coaching cycle - recognising issues > plan and determine learning style > explore the problem > strategies and implementation of new skills/behaviour > seek and provide feedback on performance or behaviour > knowledge transfer
  • Leader centered: holds all authority. Team centered: authority shared among team members
  • SIPOC - suppliers, input, process, output, customers


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