50 Steps to Business Success: Entrepreneurial Leadership in Manageable Bites (Peter M. Cleveland, 2000)
- Develop a clear vision
- Know your leadership style
- Know you risk tolerance
- Choose a soul mate
- Break major objectives into smaller goals
- Conduct an annual planning process
- Define your corporate mission
- Commit only to attainable and measurable goals
- Commit only to specific actions with responsibilities and completion dates assigned
- Identify competence for goal achievement
- Complete annual performance evaluations
- Ensure corporate and employee goals are congruent
- Reward employees for goals achieved
- Encourage rehabilitation of poor performers
- Examine competence after significant business changes
- Appoint a leader for core competence
- Know your major competitors
- Study purchasing habits of target markets
- Beware of lust for unproven markets
- Allocate resources only to opportunities with potential for optimum goal achievement
- Implement account plans
- Continuously assess customer satisfaction
- Appoint a leader for customer satisfaction
- Analyse competitor advantages
- Eliminate company-created barriers to market
- Establish customer service teams
- Empower customer service teams to rive customer satisfaction
- Prepare financial forecasts annually
- Compare actual performance to forecasts on a monthly basis
- Identify corrective actions
- Stretch your revenue goals
- Demand price reductions from vendors
- Identify expenditures to eliminate
- Reduce operational breakeven
- Ensure action plans are compatible
- Eliminate products with poor profit contributions
- Analyse your readiness for change
- Ensure each initiative has an agent
- Appoint a leader of change
- Prepare resource plans to implement change
- Ensure subjects of change contribute to implement
- Eliminate major differences between company and customer values
- Develop competitive strategies to satisfy customer values
- Identify business processes to be improved
- Appoint a leader of business improvement
- Prepare congruent leadership plans
- Evaluate leadership though the eyes of followers
- Develop a leadership culture
- Adopt a code of Ethics
- Lead with spirit