60-Minute CEO: Mastering Leadership an Hour at a Time (Dick Cross, 2014)
- What is my business today, and does it still makes as much sense as it used to?
- Where are the points of friction in my organisation?
- In what aspects are we less effective today than before? How to be more effective?
- What parts of my organisation are holding others back?
- Where is morale lower - or higher - than before, and why?
- Where are we losing business, productivity, and profitability, and why? Where are we gaining?
- What’s our untapped potential, and what would it take to unlock it?
- What are my sales and gross margin trajectories, and why?
- Am I experiencing great price pressure?
- What are my share positions now versus before, with different customer segments?
- Which products and services are growing and which are not? Why?
- Am I still getting as much positive press as I used to get?
- Am I attracting a growing number of new customers?
- Are people asking my advice?
- Are people talking about my business?
- Am I number one in my market for what I do?
- Am I as confident and proud when I‘m talking about my business as I used to be?
- Why do people continue to do business with me?
- Where is my business today, and where does it need to be?
- 4 stages of company: embryonic > growth > maturity > aging
- Then RENEWAL (restart at bottom or top?)
- 4 things matters: positioning, customers, competencies, needs
- Why some companies are so invigorating ad appealing?
- Goals:
- By the third quarter of 2017, we shall become __________
- By _______, we shall become ________
- Every Monday: What are the 3 things I wish my business can be different?
- What a business should have: Core Values, Purpose, Mission, Tangible images, Strategy
- How to be authentic
- In meetings, summarise people’s ideas and make them feel important
- Draw the organisation chart bottom to top instead of pyramid
- How much can others trust me