Catch of the Decade: How to Launch, Build and Sell a Digital Business (Gabby Leibovich and Hezi Leibovich, 2020)
The team spirit If a container landed from China, we all unloaded it together. If the warehouse had more orders than we could handle, someone would stop what they were doing and help out. If there were lots of emails, we all stayed as late as required to clear the mailbox. If a customer stepped into the store, any one of us would serve them. Learning from experience Don't put all your trust (or eggs) in one platform. Own your own platform (if you can). Mazal (MZL), in Hebrew Makom: location Zman: timing Limood: learning How to build better relationships Meet in person Don't leave voicemail Be funny Don't get angry over email Never, ever close a door Making the sales attractive 'Surprise and delight' our customers Appeal to a wide range of people Sell in large numbers Be super profitable so we could pay the bills of this fast-growing business Some ideas $10-day where everything is less than $10 $28-day where all products selling for $28 including the best ones Mega b...