The System is the Secret: Proven Ways to Implement the Systems that Will Transform and Grow Your Business (James Karl Butler, 2014)

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A rather long read that covers many aspect of a business. Many items from the system are pretty generic and would be better if focus on the system of business continuity. Rated 6.5 / 10


  • A great system leverages, have every possible problems and solutions thought though, every part of it is organised
  • 3 stages of business infancy (the entrepreneurial phase), adolescence (second phrase), maturity (third phase)
  • The system will: provide consistent value, be able to be operated by lowest possible level of skill, be impeccable order, be properly documented, provide uniform predictions, have uniform colour logo dress and facility code
  • Innovation under the law of three: be better in at least three areas from any of your competitors
  • Charles Darwin: “It is not the strongest of the species that survive. It is the most responsive to change
  • Top business owners think with big, bold ideas. The biggest players in any business are the biggest thinkers
  • They are implementers. They get things done and insist on things getting done
  • 6 symptoms of fear: indifference, indecision, doubt, worry, over-caution, procrastination
  • David Ogilvy: “If each of us hires people who are smaller than we are, we shall become a company of dwarfs. But if each of us hires people who are bigger than we are, we shall become a company of giants”
  • 3 laws of hiring: interview at least 3 people before you hire 1, interview a person 3 times, have 3 different people in your business interview them
  • Share credit and rewards when someone or a team does well in your company
  • Set up a method of process whereby members of your staff can communicate with you about challenges or crisis situation that come up
  • 5 stages of grief: denial > anger > blame > depression > acceptance
  • Don’t physically be in your business all of the time. If people can’t find you, they can’t interrupt you
  • Reinvention killers: yesterday’s breadwinner, ego, same old same old (if it ain’t broke don’t fix it), conventional wisdom, entitlement, greed, short-timers (people leaving), risk averse
  • Make lots of small bets instead of one big bet
  • Lao Tzu: “Time is a created thing. To say, ‘I don’t have time’ is like saying ‘I don’t want to’”

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