Radical Candor: Be a Kick-Ass Boss Without Losing Your Humanity (Kim Scott, 2017)
Apple: We hire people to tell us what to do and not the other way round. Boss guide the team to great result. Candour: the quality of being open and honest; frankness. What motivates your team? To master the art of getting stuff done without telling people what to do. Listen Clarify Debate Decide Persuade Execute Learn Listen Conduct casual career conversation to avoid burnout or boredom. Life story. Dreams. 18-month plan. Reward rock stars but do not give them all the glory. Absentee management Hands-off, ears off, mouth off. Lacks curiosity. Doesn’t want to know. Doesn’t listen. Says nothing. Is afraid of any details. Has no idea what’s going on. Sets no goals. Remains unaware of problems. Causes collateral damage by tripping on grenades unawares. Is ignorant of both the questions and the answers. Is unaware of context. Micromanagement Hands-on, ears off, mouth on. Lacks curiosity. Pretends to know all. Doesn’t listen. Tells how. Gets lost in the details. Asks for make-work...